Microsoft remote assistance windows 7 ports

If you initiate Remote Assistance from the client computer, Windows Firewall automatically configures and permits Remote Assistance and Remote Desktop. If you enable the wake-up proxy client setting, a new service named ConfigMgr Wake-up Proxy uses a peer-to-peer protocol to check whether other computers are awake on the subnet and to wake them up if necessary.

This communication uses the following ports:. If you specify the Power Management : Windows Firewall exception for wake-up proxy client setting, these ports are automatically configured in Windows Firewall for clients. However, if clients run a different firewall, you must manually configure the exceptions for these port numbers. In addition to these ports, wake-up proxy also uses Internet Control Message Protocol ICMP echo request messages from one client computer to another client computer.

This communication is used to confirm whether the other client computer is awake on the network. For more information about wake-up proxy, see Plan how to wake up clients. If there is a firewall between the site system servers and the client computer, confirm whether the firewall permits traffic for the ports that are required for the client installation method that you choose. In this scenario, use a different client installation method, such as manual installation running CCMSetup.

If a custom port has been defined, substitute that custom port when you define the IP filter information for IPsec policies or for configuring firewalls. After installation, you can change the port. You do not have to use the same port number throughout the site hierarchy. Skip to main content. This browser is no longer supported.

Quick access. Search related threads. Remove From My Forums. Asked by:. Archived Forums. Remote Desktop Services Terminal Services. Sign in to vote. First of all, am I correct so far? Thanks in advance for any help. Wednesday, October 26, PM. Then select the Advanced Connection option for help desk at the bottom of the panel. Microsoft Remote Assistance is also available via the command prompt. The Remote Assistance GUI enables connectivity between standard users, and offering assistance from the command line works from standard permission levels as well.

Once the Easy Connect password has been exchanged between two machines, it should not be necessary to use the password to connect or offer assistance for subsequent sessions, unless the DNS resolution, IP address or other system authentication elements subsequently change. The command line interface will default to use of Easy Connect if it has been previously established. Note that the switch is not case sensitive, though I have typed it this way to help you avoid the most common syntax error.

The most common problem is larger networks and across firewalls, is the establishment of appropriate Ports. NAT is supported, if the appropriate protocols are supported on router and firewall interfaces. Checking remote system visibility via ping, tracert or pathping are obvious tests while in the cmd window.

You can also use Remote Desktop Connections as a test of system availability, or to provide uni-directional support from the command interface. Also provides a list of additional Remote Desktop Connection configuration options. With just a little preconfiguration and some simple guidelines, Microsoft Windows 7 provides far greater remote system and user assistance.